Support Panel

Welcome to the Support Panel


You can choose a specific FAQ through the left menu.
  • Account Changes FAQ :Back to the top
  • I want to add an avatar to my profile, where can I do that?

    You can upload an image (100x100 pixels) directly in the Account Profile page.

    Notice that the uploaded image will automatically be resized into a 60x60 pixels dimensions while displayed in the whole site, except in your Author Profile page, in which it will be full-sized (100x100 pixels).

  • Track Upload FAQ :Back to the top
  • In what format can I upload my track?

    When you are uploading a track, the only supported file format is WAV (.wav, in Pulse-Code Modulation with a sampling rate of 16 Bits).

    Other formats will automatically be refused.

  • I want to join an image to my uploaded track, in what size should it be ?

    The image you can choose must be 950 pixels of width and 250 pixels height sized. Remember that this banner will be visible in the track page and the tracks lists, and even in the featured index page of the site.

    If no image is uploaded, a generic one is automatically added to your upload. You can be free to change it later.

    Any image format is accepted.

  • How can I use tags?

    Tags allow users to find easily your track thanks to the powerful WaveStation search engine.

    Writing several keywords will characterize your track and improve the search accuracy.

  • How much can I sell a track?

    The minimum price is set to 5$ (3,49€). You can specify a higher one, but don't forget that a moderate price will make you track more attractive. WaveStation is not responsible of any unsold track that would have an outrageous price.

    If you want to share your track for free, just enter "0" in the price field.

  • How do I need to emphasize my tracks?

    An uploaded track will be more valuable if you join a banner which embodies your track spirit.

    You can also enter a description of 500 characters to add some interest.

  • Track Purchase & Sale FAQ :Back to the top
  • I have just bought a track, where can I download it?

    When a track is purchased in the Store, it is directly added to your Account Downloads list. From this section of your AccountPanel, you can download it as many times as you want.

  • I want to sell a track. Am I free to set the price I want?

    Indeed, you are free to set a price to your track. The basic price for a track can't be below 5$ (3,77€).

    Notice that WaveStation is not responsible of the sale failure of your track if the price is too high.

  • When my track is sold, what will be the percentage of the sale I will get?

    According to the Agency Contract you will sign when you will be uploading your first composition, Midgar Studio will take 30% as a fee from the selling price.

    The remaining percentage you will get will be subject to different taxes, depending on your country. You can take a closer look at this from the Billing History, into the Sale History invoices.

  • Proprietary Rights and User License :Back to the top
  • As a Composer, how do i know if my intellectual property is observed?

    The Composer's intellectual property and rights are detailed in the Agency Contract you agreed to and signed while uploading your first track, at § 5 (Intellectual Property). Please refer to it.

  • How do I know what are the rights attached to a track I bought?

    All the Customers' rights are explained in the Terms and Conditions of Sale page, Article 12 (Use of downloaded compositions). Please refer to it.